I am having the same issue currently. Even when I download firefox and follow your recommendations it loops to AT&T page. IT actually loops there directly when I enter in my yahoo ID from the Yahoo page and hit Next. It doesn't even prompt me for a password or ask me to click Forgot password. I've cleared all cookies and everything.When I enter my yahoo.com ID into the AT&T page it redirects me to it says:Hmmm. We've searched our records and can't find the User ID and last name combination you entered.
Check your entries, and try again.Need more help? Select Chat to check for chat agent availability.(FPWDRD01)Any new or updated advice?
How To Sign Out Of Yahoo Mail On Windows 10
I'm going crazy being bounced from AT&T and Yahoo. NO one seems to be interested in actually helping.
Yes - I actually figured it out independently. It WAS associated with a very old prodigy.net account.
Once I finally got access to that email, then I went to start.att.net and was able to log into my yahoo.com account using the same password for my prodigy.net account. WARNING - ALL of the people I spoke with on the phone (managers included) swore that it was not associated with my old prodigy account and were of absolutely NO help. I literally spent over 5 hours on the phone with them. BY FAR - the online chat agents with AT&T were THE MOST helpful! They assisted me with getting access to my old account and resetting my password within minutes.
How to install windows on ssd from usb. The AT&T employees on this forum did email me and assist with forwarding on my issue to someone. They contacted me a week later and left a message stating: I received your escalated request/issue will forward this on to our team, but 'like you were already told it is a yahoo account and we don't do anything with those accounts so we might not be able to do anything'. He did not leave a call back number and called from a blocked line. Otherwise I would have called him back and told him I had already corrected the issue. However, he called me back 5 days later and told me 'after researching your problem, your yahoo account is associated with an old prodigy.net account'. I chuckled and explained that I already knew that and suggested he educate his customer service team to this issue. He did apologize and said he would look into all of the calls and inform the people who I spoke with of the link and how to watch for that with other customers.
Hope this helps you. It was a nightmare for me. But it's behind me now. It is 11/2018 and this issue STILL has not been resolved! I totally agree Bryon6.
My email account was compromised. I spent numerous days and hours on technical support (which is a complete joke) only to be told that they are level one tier support and can do nothing more than help the user experiment with different browsers, clear cache, and at the most, send a temp password.
The problem for me is not that I can't change the password. The problem is once I have recreated a new one, I am consistently redirected to the same FORGOT USERNAME / PASSWORD page. This happens when I try to login to email at the following locations:att.netyahoo.comThis issue is embarrassing for AT&T. They assume no culpability or responsibility in bad coding / process flow.
Ridiculous (and foreign) customer support. You should be ashamed of yourself! I even sent several emails to the abuse.
Att.net division. Same exact problem. Since Tuesday this week. The only change I made was on Monday I chose the 'use Account Key' and received the green checkmark or red X sent from the yahoomail app on my phone.
The next day, it suddenly said 'your account is not set up for account key' while trying to log into a new device and I completely lost the ability to log into my sbcglobal.net account. As soon as I try (either from yahoo or from att.net) I can put the user name in, but can't enter the password (that I changed 3 times on the advice from 'customer service') last time being Tuesday morning and was told to wait 24 hours for Yahoo to recognize my new password-bologna-I can't even enter a password, it jumps right to the 'forgot ID/Password' page.Very frustrating!
Let’s check the username and password carefully. I understand you know your password. But It might possible, you are not typing it correctly.As we all know, Passwords are always case sensitive. When you are typing the password your yahoo account.It might possible, the Caps lock is on. That’s why you are going through such kind of problem.So type the password carefully.let’s open the notepad and type your password there.
Now copy your password and paste it into yahoo login page.If this password will not work for you. You can go ahead and reset the password.This process will resolve the can’t sign into yahoo mail problem. This reply was modified 7 months ago by. This reply was modified 6 months, 3 weeks ago by. This reply was modified 4 days, 14 hours ago. Generally, People face the yahoo mail sign in problem due to the few basic reasons. Incorrect username & password.
Server problems. DNS problems. security issue.These are few common causes that generate yahoo mail sign in problem normally.
Here, I am sharing the effective tricks to fix the problem. Let’s Check the username and password for yahoo account-First of all, you should begin with checking the username and password for your Yahoo account. Be sure you are typing the correct username and password for yahoo mail login.In your case, you think your password is correct.Possibly, someone has changed the login details for your yahoo account. That’s why you are unable to sign into yahoo mail using the correct password.In this case, you have to reset the yahoo mail password. After that, you will be able to log into your yahoo account.For more information, you can visit: Server Issue-If you cannot load the yahoo mail website. You should check the server settings.
Maybe the yahoo server is down in your area?That’s why you are unable to load the yahoo mail login page. You can easily check the server status from down detector or some other websites. This reply was modified 6 months, 3 weeks ago by.
This reply was modified 4 days, 13 hours ago by. This reply was modified 4 days, 13 hours ago by.
You're seeing Basic Mail because you're using an unsupported Internet browser. Upgrade your browser or get the mobile app for the full Yahoo experience.Don't show this again.Subsequent updates fixed this problem, but until then there was a workaround. It was to un-tick 'Use Microsoft Compatibility List'. As I said the version of Edge in version 1607, OS build 14393.693 works with Yahoo Mail.
If you have a different version/build you could try turning off 'Use Microsoft Compatibility List'. To do this you need to get to Edge's Developer settings. Type about:flags in its address box.
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